Thank you and Better Homes for the great job you did installing our new roof. For starters, my wife and I are very grateful that you were able to adjust your schedule to complete the job in time for our home to go on the market. I'm sure that it helped us to sell the house as quickly as we did. I also believe we recouped the entire cost of the roof from the increased value it gave to the house. The installers worked quickly and neatly. I was impressed when they cleaned up each area of the house after they finished a major section. We're very pleased with the final result. I especially thank you for taking us on a tour around the area looking at other homes and their roofs. Before going on the tour we thought we knew what roof we wanted. After that we were much more confident in our selection. That made a big difference to us.

-Richard and Becky Kates
Farmington, CT

Eileen and I were planning on having a complete exterior overhaul on our house. Siding, new roof, gutters, windows and garage doors. A very significant amount of work. I spoke with several different contractors who supplied me with similar estimates, but Better Homes Windows and Siding stood out above the rest, mostly because of the enthusiasm MaryLou showed us about our ideas. The enthusiasm and customer service continued throughout the whole project. Now, I'm a very picky man and I like things just so, so believe me we were very pleased when everything was completed, it was all done just as we had planned. Thank you Better Homes Windows And Siding.

-Bob and Eileen Comeau
West Haven, CT

We are very satisfied customers of Better Homes Windows and Siding. It was a pleasure to work with Marylou. We had our roof, windows, and siding done on separate occasions. The workmanship was great. Marylou delivered all that was in the contract, right to the tee. She was right there when you needed her. She is very honest, sincere, and a pleasure to do business with. The customer service after the completion of the work was just super. We would highly recommend Better Homes Windows and Siding.

-Nick and Doris Phillips
North Branford, CT.

The outstanding quality of Customer Service that MaryLou and her company provided to us was above and beyond the norm. Her knowledge of the materials available today as well as her key eye for design made working with Better Homes a dream. Our 1937 Colonial looks brand new and we get compliments all the time- Thanks to Better Homes!!

-Sandy and PT Hergott
Plainville CT

Better Homes replaced our roof with architectural shingles, and replaced our windows with double-pane vinyl units. The crews arrived when scheduled, and stayed on the job until it was finished. Cleanup was well done, even with all the snow on the ground. Both installations went smoothly and efficiently. The roof looks great. The windows have made a large difference in the sound levels and the drafts during cold weather. A couple small items with the windows needed attention after the job was completed. The window company sent a company representative with a replacement window promptly.

-John Kelling
Windsor, CT

Please let Mary Lou know that we are extremely pleased with windows and just as impressed by Joe and Nick’s work and attitude. Any time you need a recommendation we would be happy to provide it!

-Melissa McKeon
Hamden, CT

We were VERY pleased with the presentation that MaryLou gave. She spent a considerable amount of time with us going over several style options and applications of the siding and windows for our home. Because of her professional manner and quality of product my wife and I purchased new windows, garage door, siding and gutters.

Each contractor which was employed by Better Homes was highly skilled, professional and organized. My wife and I were pleased with not only the quality of work performed but the effort on the part of the contractors to complete the job in a timely manner.

Thank you for your OUTSTAINDING customer service and the obvious time and attention you pay to hiring skilled contractors. Please feel free to share this letter with potential customers who may be considering Better Homes Windows and Siding for their home improvement needs.

-Louis and Filomena Barnhart
Hamden, CT

Thank you so much for the wonderful job your company did for our home. You made our home look like new again. The job was done in one week and came out much better then we thought it would. Your employees were very hard workers. There was never a mess left behind out of the 6 days the work was being done. Thank you again so much. I will be giving your name to family and friends if they ever need work done to their house.

-Mr & Mrs Jose Dejesus
Manchester, CT

Thank you for the services by your company. It has been a pleasure and we would recommend you to any of our friends. Thank You.

-Annette & Al Milone
East Haven, CT

I would like to thank everyone for being patient with me and all my questions from the Home Show in Hartford to the finished product. Everyone was helpful. A BIG thank you to Rob & crew and Mark for working in the cold. Thanks Again.

-Lynn Rook & Family
North Haven, CT

A measure of thanks.
This house in Windsor needed a roof, its windows were old, ill-performing, and, its old ceder shakes were badly neglected. We selected your company. Superior products - handsomely tailored and smartly delivered mark the character for what we bargained, and, the plans and construct implemented from design through execution. We have a new house. In the same attractive spot, the house possesses newness manners.

We began with the roof. It is in place. The care, skill, craftsmanship and attention to detail impressed me. Impressed me to consider replacing the windows. All of them are in place. They have been transforming and are transforming They add beauty to the property, and offer nature's benefits, views and warmth, to the fore of the senses. Lastly, and prominently the Pelican Bay Shakes were installed. How marvelous! I was amazed at the workmanship of the crew. I am amazed that the finished product can se remake, make different, and better, and, enhanced and more appealing what I had known.

-Hylton Cooke
Windsor, CT

In my decision to replace the windows, patio doors and storm door in my home, I had requested estimates from approximately six companies specializing in replacement windows. Better Homes Windows & Siding Inc. was my choice to perform the work of replacing my windows, patio doors and storm door in my home. The reason why I selected Better Homes Windows and Siding Inc. was the professionalism, respect and interest that you provided. This was displayed in your communication inclusive of the inquiries of my expectations for the final internal and external appearance. Marylou, as the representative of Better Homes, you afforded me the opportunity to convey my thoughts and expectations in addition to assisting me with the various possibilities to finance. Better Homes Windows and Siding, Inc. could not have selected a better representative and I assure you that I will advertise Better Homes Windows and Siding, Inc. as the opportunities are presented.

Better Homes scheduled sub contractor Joe Egan to perform the work in my home. Mr. Egan appeared on scheduled to commence the replacement of my windows, patio doors and storm door. Mr. Egan performed the work alone despite his continual contact and efforts in seeking assistance. However, in my fair judgement, Mr. Egan was successful in securing minimal assistance. I cannot express enough gratitude and words to relay how much I was impressed with Mr. Egan's work. Mr. Egan displayed a good attitude, diligence and perfection in his work ethics, and simply did not leave a stone unturned. Mr. Egan completed the work performance on each window, patio door, and storm door to his satisfaction and to my satisfaction. In addition, he explained the procedures as he performed the work. Therefore, his explanation provided me with the knowledge and understanding of the advantages of replacement windows.

In closing, my experience in having replacement windows with Better Homes Windows and Siding, Inc. was a learning, pleasant and satisfactory experience. Thank you for your exhibited professionalism, care, understand and patience with me as the consumer. The professionalism, attitude, and work of the representative, subcontractor and the pleasant communication from the receptionist Darlene on several occasions represent Better Homes as my number one choice in the consumer index.

-Sharon R. Files
East Haven, CT

MaryLou,

We purchased windows from your company (Better Homes) during the holidays of 07. We have been extremely pleased with the product and your services as well as your salesmanship. In fact your company excelled in many areas.

Our decision to purchase came after we had representatives from (6) different window manufacturers at our house. Your presentation had the least amount of sales pressure and was a pleasure.

The windows are amazing. During the dead of winter the glass is almost room temperature and there is NO air coming through the window or the surrounding house window frame. The house was much cozier this winter as well as the drafts are now gone. We never even realized it was caused by our windows. The real difference we have noticed is now at the start of the summer season. The house interior is MUCH cooler and retains that morning chill into end of the day. This is a HUGE difference as our dining room was unbearably warm with all the windows facing the afternoon sun. Previously, we ran the air conditioner from Noon on. We are not even turning it on now until right before dinner to cool the room.

You did a good job tracking the job from it’s sale through procurement, delivery, installation and follow-up to establish satisfaction. We were happy with your customer care.

Thank you,
The Muhlbaiers

I was thoroughly pleased with my siding job by Better Homes. Marylou was attentive throughout the entire process. She came out and gave me an estimate the same day that I called about my siding. Peter and Paul worked wonderfully together to complete my large and rather complicated siding project. They were skillful and stuck to my job until it was finished instead of jumping around to other projects. Marylou was an advocate right up until the very end and my family and I are so happy with our “new” home and the fact that painting it is a thing of the past.

Thank you Better Homes!
Debbie Platt
Hamden